To be brought before the commencement of a tour/trek under The Western Mountains.
Please click on the below links and download the documents.
Life is unpredictable and we understand that sometimes you have to cancel or change your trip dates and it is our endeavour to make it as easy as possible for you. However, please understand that we plan everything including guide fees, permits, accommodation and ration in advance. Therefore, any cancellation means inconvenience and certain losses to the people involved in various stages of the programme. Keeping that in mind, our cancellation charges are as below –
Cancellations prior to 30 days from the start of the event: Full refund as cash
Cancellations between 30days and 15 days to the start of the event: 50 % refund as cash.
Cancellations less than 15 days to the start of the event: No refund.
Cancellations will be accepted only by email.
Note: Western Mountains reserves the right to cancel a programme before departure in the event of logistical problems arising due to natural calamities, strikes, wars or any other circumstances that make the event inadvisable. In this case, we will refund 50% of the event fees.
Itinerary Changes &Trip delays:
We plan itineraries based on the information available at the time of planning and in rare circumstances, they are subject to change. In the event that the itinerary is changed or delayed due to unforeseen circumstances such as bad weather, transportation delays, government intervention, landslides etc., we will always aim to give you the best experience possible. However, Western Mountains cannot be held responsible for the cost of delay or changes.
Health & Fitness Requirements:
Every trek does require you to have strong physical and mental fitness. We do also highly recommend having an adventurous spirit and willingness to undergo the joys & hardships of outdoor camping, in addition to good physical and mental fitness, to completely enjoy the trek. If you suffer from severe muscular, chest, heart or bronchial ailments, we advise you against participating since most treks happen in remote areas with limited access to medical services & hospital facilities.
Our Trek Leaders are experienced mountaineers and we trust their judgments. If during the trek, the Trek Leader advises you against continuing on the trek, we request you to respect his judgment and follow his instructions.